Front Office Staff (3x)

Royal Rose Hotel Abu Dhabi, part of Hilton’s Curio Collection, is expanding its Front Office team and looking for enthusiastic, customer-focused professionals ready to deliver outstanding guest experiences. Multiple roles are open: Front Office Supervisor, Front Office Shift Leader, and Guest Service Agent.

Joining means becoming part of a globally recognized hospitality brand built on teamwork and continuous career growth. Candidates with previous hotel front office experience and a genuinely strong service mindset will find this an excellent opportunity to advance their hospitality careers.

Key Responsibilities:

• Welcome guests professionally and deliver exceptional service throughout their stay
• Handle check-in, check-out, reservations, and guest inquiries efficiently
• Resolve guest concerns promptly while maintaining high service standards
• Coordinate with other hotel departments for a seamless guest experience
• Maintain accurate guest records and follow hotel policies and procedures
• Support daily Front Office operations and contribute to a positive team environment

Requirements:

• Previous experience in a hotel Front Office environment
• Excellent communication and guest service skills
• Strong problem-solving and interpersonal abilities
• Well-groomed appearance with a professional attitude
• Able to work flexible shifts including weekends and public holidays
• ONQ (Hilton Property Management System) experience highly preferred
• Experience within Hilton-branded hotels is an advantage