IT Support Specialist

    IT Support Specialist

    Job Summary

    • Design, develop, and support websites and database-driven web applications for Internet and Intranet.
    • Design and development of multimedia CDs, courseware, and custom applications.

    Duties & Responsibilities

    • Develop and maintain College websites.
    • Develop and maintain College databases.
    • Develop and maintain templates, layouts and cascading style sheets.
    • Create and collaborate on site concepts and page layouts.
    • Make recommendations for improving web development workflow.
    • Help establish University web policies and standards.
    • Implement effective web-based interfaces with a focus on usability, accessibility, and maintainability.
    • Assist in systems design.
    • Develop detailed logical flowcharts for application logic.
    • Document programs including creation and maintenance of flowcharts, reports, and operator instructions, as well as preparing user documentation.
    • Train the users on developed applications.
    • Maintain, respect, and protect the confidentiality of information held within, or transferred across, the university’s computer and communication resources.
    • Development and integration of in-house applications.
    • Support technical needs of conferences.
    • Coordinate closely with UITS helpdesk.
    • Create and design flash based web pages.
    • Develop high quality interactive multimedia standalone applications of course website and multimedia CD’s.
    • Other IT related duties as assigned.

    Education & Experience

    • Bachelors Degree required, preferably in Information Technology.
    • Four years of web/database development experience.
    • Industrial Certifications in Information Technology field preferred.

    Required Skills

    • Solid knowledge in Internet technologies and programming which includes HTML, CSS, XML, SQL, ASP, ASP.NET, VBScript, Visual Basic and JavaScript.
    • Good experience in creating database-driven websites and usability testing.
    • Good knowledge of RDBMS with focus on SQL.
    • Good experience in using development application like Visual Studio.
    • Good knowledge of Microsoft scripting languages.
    • Good knowledge of W3C standards, current browser technology, and search engines.
    • Preferred skills or experience in streaming media technology, graphic designing skills
    • Reasonable experience in using graphics/multimedia design software like PhotoShop and Flash.
    • Experience defining interface and navigation schemes.
    • Knowledge of commonly used operating systems, PC hardware, and software.
    • Preferred skills or experience in Help Desk/troubleshooting or similar experience.
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