McDonalds Careers – BARISTA

Position Purpose :

Provide quality customer service and demonstrate knowledge of coffee and tea products and equipment.

Principal Accountabilities – A :

Principal Accountabilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

5. Making a difference to our customers by educating them about our premium coffees and other McCafe products.
6. Greets all customers. Provides fast, friendly service and develops a relationship with our customers by learning their favourite drinks and food items.
7. Handle coffee preparation and assists customers with the selections of various coffee blends, teas, hot and cold beverages, smoothies, and bakery items.
8. Effectively handle and reports all customer complaints, suggestions, special requests or ideas to manager on duty.

Principal Accountabilities – B :

5. Regularly check if equipment operates properly and report any maintenance needs.
6. Regularlycheck the temperature of freezers, refrigerators, or heating equipment to be as per the standards to maintain highest served quality and consistent products standards.
7. Maintain the cleanliness and sanitization of the work areas, utensils and equipment.
8. Ensure that McCafe stations are stocked with the necessary serving materials like paper products or beverage preparation items.
9. Reports all potential safety hazards or employee accidents to the manager on duty.

Principal Accountabilities – C :

Long Description

Competencies