Fakih IVF Fertility Center
Industry
Healthcare / Patient Services / Administration
Employment Type
Full Time
Location
Abu Dhabi, United Arab Emirates
Salary
AED 4,000 – 7,000 (Estimated)
Company
Fakih IVF Fertility Center
Qualification
- Bachelor’s Degree in a relevant field
Experience
- Previous experience in Front Desk, Customer Service, or a Healthcare Environment is preferred
Job Description
Fakih IVF Fertility Center is seeking a professional and friendly Receptionist to join its Abu Dhabi team for the morning shift. The successful candidate will be responsible for creating a welcoming patient experience while ensuring efficient front desk and administrative operations.
This role requires strong communication skills in both Arabic and English, excellent interpersonal abilities, and the capability to work professionally within a fast-paced healthcare environment.
Key Responsibilities
Front Desk Operations
- Welcome and assist patients and visitors in a professional and courteous manner
- Manage patient registration and front desk activities
- Maintain a positive and welcoming clinic environment
Appointment Management
- Schedule, confirm, and follow up on patient appointments
- Coordinate appointment bookings and patient inquiries
- Ensure accurate appointment records are maintained
Patient Communication
- Handle patient inquiries via phone calls, emails, and face-to-face interactions
- Communicate effectively in both Arabic and English
- Provide empathetic and confidential support to patients
Administrative Support
- Maintain accurate patient records and documentation
- Coordinate with internal departments to ensure smooth patient flow
- Support daily administrative activities as required
Requirements
Educational Qualification
- Bachelor’s Degree in a relevant field
Language Requirements
- Fluency in Arabic and English is required
- Arabic language proficiency is mandatory
Professional Skills
- Strong communication and interpersonal skills
- Ability to handle sensitive situations professionally
- Strong customer service and patient care orientation
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency
Required Knowledge
Healthcare & Patient Services
- Patient handling and customer service best practices
- Healthcare front desk operations
- Confidentiality and patient care standards
Administrative Skills
- Appointment scheduling systems
- Patient record management
- General administrative and office procedures
Ideal Candidate Profile
- Friendly, professional, and patient-focused
- Strong organizational and multitasking abilities
- Able to maintain confidentiality and professionalism at all times
- Comfortable working in a dynamic healthcare environment
How to Apply
Interested candidates may apply by sending their updated resume.
To apply for this job email your details to recruitment@fakihivf.com