Sales Support Specialist

GIFFIN GRAPHICS GENERAL TRADING FZE is seeking a proactive and detail-oriented Sales Support Specialist to join its team in JAFZA, Dubai, managing sales documentation, processing orders, and coordinating logistics in a paper trading environment.

Key Responsibilities:

• Prepare sales quotations and process customer orders accurately and efficiently.
• Manage sales-related documents and maintain organized records.
• Coordinate with customers and suppliers to ensure smooth communication and timely order fulfillment.
• Support logistics and shipment coordination for customer orders.
• Track orders and provide regular follow-ups to ensure on-time delivery.
• Maintain accurate information in ERP and CRM systems.
• Provide administrative support to the sales team and assist with daily operational activities.

Requirements:

• Minimum 2 years of experience in sales support, sales administration, or a related role.
• Strong organizational and multitasking abilities.
• Excellent communication and coordination skills.
• Experience handling quotations, order processing, and sales documentation.
• Familiarity with logistics, shipment coordination, and customer service.
• Proficiency in ERP/CRM systems and Microsoft Office applications.