Front Desk Receptionist

Zoya Developments, a premium real estate developer in Dubai, is seeking a professional, polished, and client-focused Front Desk Receptionist to become the welcoming face of its office. This role is ideal for an experienced front-office professional with a background in luxury hospitality or real estate who takes genuine pride in creating outstanding first impressions and ensuring every client and visitor interaction is handled with warmth, efficiency, and absolute professionalism.

At Zoya Developments, the reception desk is far more than a functional station — it’s the embodiment of the brand’s commitment to excellence and elevated client experience. You’ll be the first point of contact for high-net-worth clients, investors, and business partners, and your ability to represent the company with grace, poise, and multilingual confidence will be central to your success in this role. Immediate joiners are strongly preferred.

Key Responsibilities:

• Welcome and greet clients, investors, visitors, and guests with a warm, professional, and brand-appropriate demeanour that reflects Zoya Developments’ premium positioning.
• Manage all front desk operations including handling incoming calls, directing enquiries, managing visitor logs, and coordinating meeting room usage.
• Schedule and coordinate appointments, property viewings, and client meetings for the sales and management teams.
• Deliver exceptional customer service at every touchpoint, ensuring all visitors feel valued, attended to, and well-informed from the moment they arrive.
• Handle front office administrative tasks including mail management, courier coordination, document filing, and maintenance of reception area records.
• Support internal departments with day-to-day administrative and coordination activities as required.
• Maintain a spotlessly organised, professional, and welcoming reception area at all times in line with the company’s brand standards.

Requirements & Skills:

• Female candidates only, in line with the company’s specific requirements for this role.
• Prior experience in real estate or a 4/5-star hotel front desk environment is mandatory — general office reception experience alone will not be sufficient.
• Immediate joiners currently based in the UAE are strongly preferred.
• Fluency in English, Arabic, and French is required — trilingual communication skills are central to serving Zoya Developments’ diverse international clientele.
• Excellent interpersonal skills, professional personal presentation, and a natural ability to make people feel at ease.
• Strong organisational and multitasking abilities, with the capacity to remain composed and efficient during busy periods.
• Diploma or Bachelor’s Degree in Hospitality, Business Administration, or a related field preferred.

Employment Type: Full Time  |  Industry: Real Estate | Luxury Property
Salary: AED 4,000 – 7,000/month (estimated)  |  Location: Dubai, UAE
Apply by sending your CV to: [email protected]