Manager (Logistics Performance)

talabat, part of the Delivery Hero Group and the region’s leading local tech and delivery platform, is looking for a sharp, commercially-minded Manager – Logistics Performance to own the operational P&L and performance engine behind talabat UAE’s logistics network.

This is a high-impact role for someone who is equally comfortable running complex models and presenting recommendations to directors and VPs. You’ll own cost-per-order metrics, drive optimization across the rider network, and translate data into decisions that directly shape how the UAE operation performs.

What you’ll do:

• Commercial & P&L Ownership: Own the financials behind UAE operations — cost-per-order, rider cost, and efficiency metrics. Track budget vs. actuals, protect rider and 3PL earnings, and give leadership clear, data-backed trade-offs between cost, growth, and customer experience.
• Performance Management: Own the UAE operational KPI stack from forecast to actuals. Anticipate performance gaps before they hit the P&L and lead the interventions that close them. Run the reporting and executive reviews that keep leadership decision-ready.
• Operational Optimization: Drive the optimization agenda across rider economics, staffing efficiency, vendor performance, area coverage, and network improvements. Size the opportunity, lead the fix, and balance efficiency against rider earnings and customer experience.
• Data, Modelling & Insight: Interrogate complex models, pressure-test assumptions, and build dashboards and analyses that make decisions faster. Translate complexity into a clear ‘so what.’ SQL (BigQuery) and Looker/Tableau are a strong plus.
• Strategic Projects & Senior Stakeholder Management: Lead cross-functional, high-impact projects that shape UAE operations. Build the business case, run pilots, scale what works, and stand your ground with directors and VPs using evidence-backed recommendations.

What you’ll bring:

• At least 4 years in operations, commercial, strategy, or consulting — ideally in a marketplace, logistics, or Q-commerce environment
• Strong commercial instinct: you understand how the business makes money and which levers move it
• Genuine data literacy — comfortable working with complex datasets and models, interrogating assumptions, and drawing the right conclusions independently
• Executive presence: able to engage, challenge, and defend recommendations with senior stakeholders
• Financial modelling and P&L fluency
• SQL (BigQuery) and Looker/Tableau skills are a strong advantage
• Ownership mindset: you close the loop rather than hand off the problem
• Readiness to grow into people leadership (1–2 direct reports over time)