Patient Relationship Executive

AIMS Healthcare is looking for a dedicated and customer-focused Patient Relationship Executive to join its growing team in Dubai, serving as a key point of contact for patients and ensuring a positive healthcare experience.

Key Responsibilities:

• Welcome and assist patients while ensuring a positive healthcare experience.
• Respond to patient inquiries and provide accurate information regarding services and appointments.
• Coordinate with medical and administrative teams to ensure seamless patient support.
• Address patient concerns professionally and help resolve issues promptly.
• Maintain accurate patient records and ensure confidentiality of information.
• Support daily front-office and patient relationship activities as required.

Requirements:

• Bachelor’s Degree or Diploma in Healthcare Administration, Business Administration, Hospitality, or a related field.
• Minimum 2 years of experience in a hospital, clinic, or healthcare setting.
• Excellent communication and interpersonal skills.
• Strong customer service and relationship management abilities.
• Professional, organized, and detail-oriented approach to work.
• Immediate joiners are preferred.